Terms & Conditions of Booking

Use of Holiday Home

The total number of people in your party (including children and babies) must not exceed the maximum capacity of your holiday home.   All holiday homes should be left in a reasonable state, and we obtain the right to recover costs for any damages sustained by a member of your party to the accommodation during your stay.

 

Accommodation

Our gradings are indicative of the age and recency of refurbishment of the accommodation unit.  If for any reason you are unhappy with the standard of your unit, please report this to reception on the day of your arrival as queries cannot be received after you have left the park.

Deposit

A Deposit is required when your holiday is booked. Balance for rentals must reach us clear 56 days before commencing of your holiday.

Cancellation Plan

Our cancellation plan (£25 per week) protects you from being liable for the balance of your rental, should you be forced to cancel prior to your holiday because of serious injury, illness, death, jury service or redundancy (to yourself or another member of the party). if this can be substantiated and has arisen since you made you made a booking, then you will no longer be liable for your rental. If the balance of your rental has been paid, we guarantee to pay the rental costs back, minus the £25 per week as per cancellation plan.     

Personal Possessions

You are responsible for all your personal possessions on the park, and we take no liability to lost or damaged items. if you leave something behind, let us know as soon as you realise. We’ll do all we can to find it and return it to you but cannot take liability if we do not find the misplaced items.

Keys

Available from 4pm onwards for all standards. Departure time is strictly 10am check out, any persons who have not returned their keys at this time will be charged a late check out fee.

Dog

Dogs are welcome in the following units: Torrs 3 Bed House, Torrs 2 Bed Apartment and Torrs 2 Bed Chalet. Be aware of the excess at £40 on a weekly basis with a maximum of 2 pets.

High Chairs and Cots (with Mattress)

These can be provided at £10 per booking. Bedding not supplied.

Electricity and Gas

Electricity and Gas are factored into your rental costs, and so no additional charges are expected.

Opening Times

Subject to change- we operate on a seasonal business pattern of March to October, subject to change.

Credit/ Debit Cards.

There are no additional fees for the use of credit or debit cards at the reception or bar areas.

Data Protection Act

We may allow reputable companies to write to you with offers which may be of interest. if you would prefer not to hear from them please advise us.

General

It is an expressive condition of booking that we cannot be held responsible for any personal injury or damage to property, nor non-availability of accomodation or amenities due to circumstances beyond our control. In the interest of safety, it might be necessary to limit the opening hours of the Swimming Pool timings. Children and Non-swimmers must be accompanied by an adult at all times. Should any guest cause problems or inconvenience to other guests of staff, we reserve the right to ask them to leave the park without refund. These T&C’s only apply when your holiday is booked direct with Ilfracombe Holiday Park.

Wheel chair and Disability

Not all of our accomodation is mobility accessible. Please request information upon booking, to ensure our holiday let meets your needs.

Bed linen

Provided FREE in all grades of accomodation, if you book directly with Ilfracombe Holiday Park.

Car Parking

Car Parking is FREE. Additional cars and trailers should be booked in advance and strictly monitored for security reasons.

VAT

VAT is included in the tariff if applicable

 

Last Updated: 27/04/2018